Upon Receipt of Your Product

Before signing the delivery receipt, please inspect the packaging of your product for any damages or issues. If you notice any damage, deficiency, or signs of tampering with the package's seal, do not sign any delivery documents. Instead, return the box to the courier with a request to record a statement. Upon fulfilling this obligation, your replacement products will be promptly dispatched to you. We are not responsible for any damages or missing items of products received in damaged or tampered packaging. Please report such situations immediately to our address at ** or verbally to our phone number **, along with your contract number.

Customer Services

For all inquiries regarding your orders and information about our products, you can reach us from anywhere in Turkey at our phone number +90 542 494 24 00. Alternatively, you can fill out our contact form to request support.